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Emergency Care Downtown

Many locals know that St. Joseph Medical Center is downtown Houston’s only trauma center and emergency department that is within a hospital. But, many people may not know that St. Joseph Medical Center’s Emergency Room was the first ER built in Houston.

With more than 29,000 square feet of treatment space, advanced diagnostic technologies, 650+ board-certified physicians and specialists on-call, there’s no better place for emergency care in downtown Houston than St. Joseph Medical Center.

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Downtown Houston’s Only ER

As Houston’s only downtown ER, we believe it’s our responsibility to go above and beyond the call of duty. Patients who come to the Emergency Department at St. Joseph Medical Center enjoy a number of benefits:

  • 64-slice CT scanner inside the ER for fast diagnostic images
  • 26 patient rooms
  • Large, secure waiting room
  • Experienced ER physicians and staff that treat 2500-2800 patients per month
  • All nurses certified ACLS, PALS, BLS, TNCC, NIHSS, ESI
  • Certified Level III Trauma Center
  • Certified Primary Stroke Center
  • Telemedicine partnership with UT Neuroscience Department for stroke victims
  • Full scale Intensive Care Unit (ICU)
  • Fast door-to-discharge time of less than 2.5 hours
  • Translation services
  • Multi-space ambulance bay
  • Convenient parking

Going Beyond the Basics

At St. Joseph Medical Center, we believe that our standards of care can never be too high. That’s why our physicians and staff are constantly building their teams, honing skills, and developing experience. As first-responders for the City of Houston and the Port of Houston, it’s our job to offer world-class treatment to every citizen.

In The Heights

As a part of our continued expansion, St. Joseph Medical Center in The Heights (northwest Houston’s go-to healthcare location) now offers state-of-the-art emergency care facilities.

If you or a loved one needs emergency care in Houston, dial 911 or visit the ER nearest you. Patients in need of immediate care – not experiencing an emergency – should reference this list of local clinics. For more information, call the St. Joseph Medical Center Emergency Room at 713.757.7557.

What to Expect

Whether you visit our downtown Houston emergency room or our location in The Heights, you can expect to receive a fast and accurate diagnosis and treatment. Our doors are open 24 hours a day, 7 days a week, and our staff is certified to respond to victims of stroke, cardiac arrest, and other types of trauma. Here’s what you can expect to happen on your visit to our downtown Houston ER.

Triage

When you arrive at the St. Joseph Medical Center emergency room, a registered nurse will take your vital signs and record a short medical history. This sorting process helps the emergency care team to analyze and prioritize every single case.

Registration

After an initial evaluation, a registration clerk will take down your name, address, phone number, the name of your personal physician. You will also be asked to sign a treatment consent form. If one of our private rooms is available, the registration clerk will take this information from your bedside. Otherwise, if experiencing a non-life threatening emergency, you may be asked to wait in the reception area.

Evaluation

With quick registration complete, a physician will perform a more thorough evaluation. After a physician evaluation, a member of the registration staff will complete your registration process by asking for your insurance information. You may be asked to pay a deductible and/or any co-insurance that may be necessary.

Treatment

With the full medical evaluation complete, treatment can begin. Depending on your illness or injury, you may receive an IV or be asked for a blood or urine sample. St. Joseph Medical Center has state-of-the-art diagnostic equipment, including a 64-slice CT scanner, in the emergency department, which may be used in evaluating your condition. Our team will consult your physician’s orders before beginning the treatment process.

Admission or Discharge

The majority of patients are discharged from our downtown Houston emergency room immediately following treatment. Upon discharge, you will receive written instructions about care and prescribed medications, as well as information about scheduling a follow-up appointment. If you have any questions about your next steps, do not hesitate to ask your nurse.

If you require additional care, you may be admitted to the hospital, where your primary physician can provide further treatment. If you do not have a primary physician, a hospitalist will coordinate your care throughout your stay.

Have questions? Need more information about St. Joseph Medical Center, the first emergency room in downtown Houston? Call 713.757.7557 at your convenience.

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1401 St. Joseph Parkway
Houston, TX 77002

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